In recent weeks before and during the WTA Finals in Cancun, players and pundits have been publically vocal about the organizing body's poor organization of the premier event in women's tennis.
While the WTA has not yet publically addressed the issues raised by several high-profile players, a leaked letter from Steve Simon to the players has been released.
In the letter, Simon explains how the WTA is responsible for the failings of arranging a suitable WTA Finals event, and he said the organization takes full responsibility.
"First and foremost, it is clear that you are not happy with the decision to be here in Cancun. I understand that and you have been heard."
"As I have reflected to you, this is not where we expected to be and the decision for this location was based upon a number of complicated factors. It is not a perfect event, we understand the conditions are a challenge and the WTA will of course accept responsibility for that."
The issues and frustrations around the 2023 WTA Finals began mid-way through the season when the organisation hadn't announced a venue for the end-of-season event.
Further aggravation grew amongst the players only found out in September that the finals would be held in Cancun.
To add fuel to the first, the WTA Finals started just two days after the Billie Jean King Cup, which took place in Seville. As a result, players were not able to prepare suitably for the high-profile WTA event.
While Simon's letter might temporarily calm tensions between the WTA and the players, many will want to see improvements in organisation in the 2024 season, particularly for top-tier events like the WTA Finals.